What are the check-in and check-out times at Sofitel Dubai The Palm Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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Sofitel Dubai The Palm Resort & Spa, Dubai
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Key details
About Resort
The Palm Jumeirah, East Crescent Road, Dubai, 55558,
- Near Aquaventure Beach
Great
8.3
9.3
4.8
4.8
Sofitel Dubai The Palm Resort & Spa is a luxury 5-star beachfront resort located on the East Crescent of Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Notable amenities include a
Rooms & Amenities
Rooms at Sofitel Dubai The Palm feature modern amenities and stunning views, with options ranging from Classic Rooms to spacious suites and family residences. Each accommodation includes a mini bar,
Dining Options
The resort hosts 11 dining venues, including the renowned
Leisure & Family Amenities
Leisure activities include a 2500 m² spa featuring treatments inspired by L'Occitane products and various fitness options such as a
Business & Transportation
Sofitel Dubai The Palm provides six meeting rooms and a
Must-do experiences
- Explore the vibrant Souk Madinat Jumeirah for unique shopping.
- Try the Chef's special Shawarma at Al Mallah on 2nd of December St.
- Visit the Dubai Frame for stunning views of old and new Dubai.
- Experience the serenity of Al Qudra Lakes for a sunset picnic.
- Discover the art district at Alserkal Avenue for local galleries.
Select your room type
Sofitel Dubai The Palm Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Classic Room Courtyard View2 persons44 sq. feet2 Single bedsAir conditioningBalconyroom details
- Luxury Room Sea View2 persons44 sq. feet1 King-size bedAir conditioningBalconyroom details
- Luxury Room Palm View Twin2 persons44 sq. feet2 Single bedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Sofitel Dubai The Palm Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Cycling
- Tennis court
- Billiard tables
- Darts
- Mini golf
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Public Bath
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Show more
Dining Onsite
Sofitel Dubai The Palm Resort & Spa boasts a delightful range of dining options, each offering a unique taste of international flavors. From vibrant beachfront venues to cozy, family-oriented settings, every dining experience invites guests to indulge in culinary delights embraced by warm hospitality.
Location
The Palm Jumeirah, East Crescent Road, Dubai, 55558,
Explore Dubai
Experience Dubai
Atlantis Aquaventure Waterpark
20-minute walk
A vast waterpark featuring thrilling slides and a lazy river, perfect for families seeking fun and adventure.
The Lost Chambers Aquarium
25-minute walk
An aquatic wonderland housing over 65,000 marine animals, offering unique guided tours and interactive experiences.
Dolphin Bay
19-minute walk
An interactive dolphin experience where guests can swim with these intelligent creatures in a safe environment.
Water Sports at Aquaventure Beach
19-minute walk
Thrilling water sports like jet-skiing and parasailing available at Aquaventure Beach for adventure seekers.
Yoga on the Beach
30-minute walk
Relaxing beach yoga sessions available, perfect for guests looking to unwind and rejuvenate with ocean views.
Manava
6-minute walk
A vibrant restaurant offering international cuisine with a focus on fresh, local ingredients in a casual setting.
Maui Beach Restaurant & Bar
6-minute walk
A laid-back beachside dining option known for its seafood dishes and refreshing cocktails, perfect for casual meals.
Reel Cinema
20-minute walk
A modern cinema offering the latest blockbusters, comfy seating, and a snack bar, great for families and movie lovers.
ShuiQi Spa and Fitness
20-minute walk
Luxurious spa offering various treatments and wellness services ensuring relaxation and rejuvenation in a serene atmosphere.
Getting around
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AED 155.0 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Russian, Arabic, Hindi, Tagalog / Filipino
Number of floors:
5
Number of rooms:
542
Former name
Sofitel The Palm Luxury Reside
Reviews and Ratings
Feedback about Sofitel Dubai The Palm Resort & Spa from previous guests about their experience.
Show moreShow less
Pros
Excellent customer service
Dream resort
Endless food options
Helpful staff
Beach paradise
Cons
Closed amenities
Strong humidity smell
Dirty sofa cushions
Broken shower head
Guest reviewsbased on 11302 reviews
Jade from Canada
Family with children
Luxury Room Palm View
3 nights in November 2025
|
Reviewed: May 17, 2026
7/10
A Mixed Experience
nice staff great location delivery fee swimming pool
The room was lovely and had nice amenities. The staff was very nice, also the location was great. The hotel matches the hype, which I liked.
It is not acceptable to charge me a delivery fee whenever I ordered anything from room service. I find in the invoice a delivery fee of 15 AED. I thought that the food at the swimming pool have no variety of dishes on the menu.
0 Helpful
Eva from Germany
Family with children
Luxury Room Palm View
3 nights in November 2025
|
Reviewed: February 09, 2026
9/10
tasteful corridors great perspective prompt service
i was kinda surprised by the cleanliness and maintenance of the hotel. the room itself featured a great bath and a separate rainforest shower. the staff members were always proactive and courteous, a true delight.
finding proper menus required using my mobile phone at the table, which affected the ambience a little.
0 Helpful
Elijah from United States
Family with children
luxury room sea view
5 nights in November 2025
|
Reviewed: January 21, 2026
7/10
some shortcomings, but a alright stay
resort design green area hotel pharmacy shower mold dated finishing apartment cleanliness
the resort design felt tender. the green areas are pleasant. the open buffet for breakfast had good options. i also liked the hotel pharmacy.
the apartment cleanliness wasn't the best. i seen mold in the shower. the apartment finishing looked dated. the apartment not have a feeling of luxury.
0 Helpful
Riley from Australia
Family with children
Luxury Room Sea View
4 nights in November 2025
|
Reviewed: January 06, 2026
9.0/10
Wonderful Stay on The Palm
great location free upgrade amazing breakfast
The location on the Palm was convenient for beach access. I also appreciated the complimentary room upgrade to a beautiful suite. The breakfast offered amazing choices and was good value. It made starting each day a treat, and I wished I could have stayed longer.
The walk to reach rooms felt quite long. I noticed that the hotel is quite large.
Rooms
9/10
The room included a comfortable bed, and I also appreciated the spacious layout. It had a separate seating area and a balcony, and the bathroom featured dual sinks and a rainfall shower.
Service
9/10
I found the staff to be professional and attentive . The concierge helped with dinner reservations, and the housekeeping staff maintained cleanliness, and they addressed my requests promptly.
Facilities
9/10
There were multiple pools, including a dedicated children's pool. I noticed lifeguards supervised these areas. The resort also featured a private beach with plenty of loungers, and the gym included modern equipment like treadmills.
Dining
9/10
The breakfast buffet had a variety of options, including fresh fruit, pastries, and hot dishes. Several restaurants provided different cuisines. I noticed the staff was attentive in all dining areas.
0 Helpful
|
Charlotte from United Kingdom
Family with children
Luxury Room Sea View
4 nights in November 2025
|
Reviewed: November 22, 2025
9.6/10
oh my gosh, what a good experience!
gorgeous location well-decorated rooms super staff helpful staff
this hotel, oh, it's totally still amazing like before! we stayed in 2016, and it's like, even better now. location is completely gorgeous, and rooms? fantastic and so well decorated. staff is super nice and helpful, from the front desk and even cleaning staff. they always checked if we have everything we need.
check-in was way too long, when i asked for water, they told me to go get it myself. like, seriously?
Rooms
9/10
our room had sea view, i love it. it included quality cosmetics. it was very spacious and very clean.
Location
10/10
the hotel offers amazing views, oh my gosh. the beach is lovely and super clean, i appreciate it. it had a lot of loungers, so we found space for us.
Dining
9/10
breakfast had a huge choice, it was perfect for us. the food in the restaurants tasted great. i loved that the hotel serves great drinks.
Service
10/10
the staff was polite, we appreciate it. all staff was always good and super friendly. staff was helpful every time and very pleasant.
Facilities
10/10
there are many pools, that is totally amazing for kids. the resort has everything you need, it's so great. every part is totally super clean, i love it.
0 Helpful
|
Carl from Germany
Family with children
Luxury Room Sea View
4 nights in November 2025
|
Reviewed: November 20, 2025
9.5/10
Excellent Stay at a Beautiful Resort
relaxing vacation cute staff special treatment
I experienced a very relaxing family vacation at this beautiful resort. The staff was cute! My children, both under five, were. The team was utterly amazing, friendly, and helpful. I plan to return next year!
Upon arrival, I noticed the carpets were damp, quite unpleasant. My socks became wet. The balcony needed a more thorough cleaning. the hot water ran out during my shower. This was unacceptable in a hotel of this caliber!
Rooms
9/10
The room was super clean, and the daily housekeeping service did an amazing job of maintaining it. They were very respectful. There was a good choice of amenities, and they seemed very new.
Service
10/10
The staff offered attentive service from arrival to departure. The check-in agent assisted with a room with a beautiful view. The service team ensured needs were met.
Location
9/10
The hotel had a beautiful location and was close to a private beach. The area was very quiet and peaceful. You could easily reach the shopping center and different points of interest.
Dining
10/10
Dining options included several restaurants. One offered steak and another seafood, both excellent. Breakfast included many food options. The variety and quality of the food were excellent.
0 Helpful
|
Show more reviews
FAQs
About Sofitel Dubai The Palm Resort & Spa
What dining options are available at Sofitel Dubai The Palm Resort & Spa?
The hotel features 12 dining options, including Porterhouse, which specializes in steaks, and Moana, known for seafood.
Are there any nearby restaurants to Sofitel Dubai The Palm Resort & Spa?
Nearby restaurants include Maui Beach Restaurant & Bar (0.5 km), Hong Loong (0.5 km), and Laguna Lounge (0.5 km).
Does Sofitel Dubai The Palm Resort & Spa provide Wi-Fi?
Free Wi-Fi is available in all rooms and throughout the property.
What wellness services are available at Sofitel Dubai The Palm Resort & Spa?
Guests can enjoy the Sofitel SPA with L'Occitane, featuring 28 treatment rooms, as well as a sauna and seawater pool.
How far is Sofitel Dubai The Palm Resort & Spa from Dubai Marina?
Dubai Marina is approximately 10 km from the hotel.
Which attractions are located near Sofitel Dubai The Palm Resort & Spa?
Attractions include Aquaventure Beach (1 km) and the Burj Al Arab (4 km).
Can guests take advantage of kid-friendly amenities at Sofitel Dubai The Palm Resort & Spa?
The hotel has a kids' club and offers children's pools and activities tailored for family entertainment.
What languages do the staff speak at Sofitel Dubai The Palm Resort & Spa?
The staff speaks multiple languages, including English and Arabic.
What unique features does Sofitel Dubai The Palm Resort & Spa offer?
The hotel showcases Polynesian-inspired decor and a signature tabletop grill dining experience.
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